Thai Embassy Document Request · Financial

Crypto, Stocks, PayPal & Sponsors Not Accepted as DTV Funds

DTV proof of funds crypto not accepted: stocks, PayPal and sponsor accounts are rejected too. Learn how to move funds into an accepted personal account for your DTV.

DTVDTVThaiVisa 15 min read

You've received a 'Request for Further Document' from the Royal Thai Embassy or Consulate-General, and the email clearly states that crypto, stocks, PayPal, and sponsor accounts are not accepted as proof of funds for your Destination Thailand Visa (DTV). This is a common hurdle, but a wrong answer can cause rejection and loss of the embassy fee. We'll show you exactly which account types the embassy rejects and how to properly move your money into an acceptable personal deposit account so you can resubmit with confidence.

A person looking at a laptop screen showing a rejected crypto exchange account balance, with a personal bank statement and a passport placed next to it, illustrating the need to move funds out of non-accepted accounts.

What the embassy asked

The email you received from the embassy is direct: certain account types are not acceptable as proof of funds for your DTV application. Below is one of the real-world examples we've seen from applicants.

“exclude brokerage/stock/crypto/Bitcoin/investment/business/PayPal/sponsor accounts.”

Why the embassy asks for this

The DTV funds test exists to prove you hold genuine, liquid, personally-owned money you can draw on while living in Thailand — a balance of at least 500,000 THB (~$15,000) in a personal deposit account. Thai embassies therefore reject account types where the value is volatile, not cash, not yours to withdraw on demand, or belongs to someone else. That's why crypto/Bitcoin, stocks/brokerage/investment, business, PayPal and sponsor accounts are explicitly not accepted. Reviewers want the funds sitting in an ordinary personal savings or current account in your own name, not parked in an exchange, a portfolio, a company account or a third party's balance.

How to provide it correctly

Re-read the embassy email and note the exact exclusion list — the real wording is 'exclude brokerage/stock/crypto/Bitcoin/investment/business/PayPal/sponsor accounts' and 'Stock/Crypto/Bitcoin/Investment/Business/PayPal account and sponsor are not accepted.' They want a personal deposit/savings account only.
Identify (or open) a personal savings or current account in your own name where the name matches your passport exactly — not a business account, not a joint account where you are not the primary holder, not a sponsor's account.
Move the funds into that personal account: sell the crypto on the exchange and withdraw to your bank as a clearly labelled transfer, liquidate the brokerage/stock position and transfer the cash out, or drain the PayPal balance to your bank. Keep the conversion/withdrawal receipts as a paper trail explaining the deposit.
Make sure the personal deposit account holds at least 500,000 THB (~$15,000), or the verbatim per-office equivalent your reviewing office quoted (for example GBP 11,000 has been quoted by the London office) — confirm the exact figure your office stated rather than assuming.
Let the money settle and, where possible, show 6 months of transactions on that deposit account so the balance does not look like a one-day top-up; a balance that only appears in the final statement reads as a temporary 'loan' and can trigger another rejection.
Download an OFFICIAL statement as a PDF from your bank's app or web portal (or a bank-stamped letter) — not a phone screenshot or photo of a screen — covering the transaction history and showing the current balance dated within 7 days of resubmission.
Confirm the statement is in Thai or English; if it is in any other language, get a certified translation that is legalized, and attach it to the original.
Resubmit through the same Thai e-Visa portal application, uploading ONLY the personal deposit statement that was requested — do not also attach the crypto, brokerage, PayPal or sponsor documents that were rejected, and do not add extra unrequested files.

An example of an official bank statement PDF showing a personal savings account with a balance exceeding 500,000 THB and six months of transaction history.

Accepted vs. not accepted

Accepted:

A personal savings or current deposit account solely in your own name, with the name matching your passport, showing at least 500,000 THB (~$15,000) or the office-specific equivalent.
An official bank statement or bank-stamped letter downloaded as a PDF from the bank's app/portal, in Thai or English, with the balance dated within 7 days of submission and ideally 6 months of transaction history.
A foreign-currency personal deposit account (e.g. USD, EUR, GBP) where a clear conversion shows the balance reaches the 500,000 THB (~$15,000) threshold.
A fixed/term deposit ONLY if it is freely withdrawable with no lock-in penalty, held personally in your name.
Funds that were originally crypto, stocks or PayPal but have already been sold/withdrawn into your personal deposit account and have settled there before you submit.

Not accepted:

A cryptocurrency account, exchange balance, wallet, or Bitcoin/stablecoin holding — and screenshots from exchanges are explicitly worthless.
A brokerage, stock, securities, ETF or general investment/portfolio account, even if its market value far exceeds 500,000 THB.
A business or company account, even one in your own name.
A PayPal balance or any digital-wallet/payment-platform balance presented as proof of funds.
A sponsor's bank balance, or money sitting in a parent's/partner's/third party's account.
Phone screenshots, photos of a screen, or an unofficial app screen instead of an official downloaded PDF statement or bank-stamped letter.
A statement where the name does not match the passport, the balance is older than 7 days, or the 500,000 THB only appears as a sudden final-month lump sum with no prior history.
A retirement account, property valuation, or any non-liquid asset offered in place of cash in a deposit account.

Common mistakes that cause rejection

Re-uploading the same rejected crypto/brokerage/PayPal/sponsor document with extra explanation, instead of switching to a personal deposit statement — the account TYPE is the problem, no cover letter fixes it.
Selling crypto or stocks and submitting the same day, so the deposit appears only in the final statement and reads as a temporary 'loan' rather than seasoned funds.
Using a business account in your own name and assuming it counts because the name matches — the embassy excludes business accounts explicitly.
Submitting a sponsor's or relative's statement (parent, spouse) believing a sponsor balance is allowed for the DTV funds test, when sponsor accounts are not accepted.
Sending a screenshot of a banking app or exchange instead of an official PDF statement, or sending a statement older than 7 days.
Padding the resubmission with all their financial documents (crypto + brokerage + bank) instead of sending ONLY the requested personal deposit statement — breaking the golden rule of submitting only what was asked.

Myth

'My business account is in my own name, so it should count.'

Fact

Embassies exclude business accounts outright. The funds must be in a personal savings or current deposit account.

Frequently asked questions

Can I use my Binance/crypto account or a Bitcoin balance as DTV proof of funds?

No. The embassy states 'Stock/Crypto/Bitcoin/Investment/Business/PayPal account and sponsor are not accepted.' Sell the crypto, withdraw it to a personal savings/current account in your own name, let it settle, then submit an official PDF bank statement showing 500,000 THB (~$15,000).

My brokerage/stock portfolio is worth far more than $15,000 — why was it rejected?

Investment and stock accounts are excluded regardless of value because they aren't liquid cash you can withdraw today. Liquidate the position, transfer the cash into a personal deposit account, and prove the 500,000 THB (~$15,000) there.

I have a business account in my own name — does that count?

No. The embassy excludes 'business' accounts even when the name matches your passport. The funds must sit in a personal savings or current (deposit) account.

Can my parents or a sponsor show the 500,000 THB for me?

No — sponsor and third-party balances are not accepted for the DTV funds requirement. The money must be in your own personal account in your name matching your passport.

I just sold my crypto and deposited the money — can I apply immediately?

You can, but a balance that appears only in the final statement looks like a temporary top-up and risks another rejection. Aim to show the funds settled across roughly 6 months of transactions, with an official statement dated within 7 days of submitting.

I was rejected for using a crypto account — should I resend it with a longer explanation?

No. Send ONLY the requested personal deposit statement and nothing else; re-attaching the rejected crypto/PayPal/sponsor documents breaks the golden rule of submitting exactly what was asked. In our experience, since around May 2026, re-applying after a rejection has been harder, so get the resubmission right the first time.

Get this document right the first time

Let our team prepare and check your response to the embassy — apply from $139, with a 100% refund if denied (with the optional Denial Protection add-on).

Start your application

General guidance only — not legal advice. Thai embassy requirements vary by office and change over time; always confirm the exact wording in your own request email, or let our team check it for you.